> Industries we serve
> Construction + Real Estate
Cities are complex organisms consisting of many interdependent structures. Streets, bridges, subterranean sewer, electrical and water systems, and all manner of buildings are what make cities workable, liveable hometowns. Buildings are becoming smarter and more sophisticated and are required to perform many more services than simply providing shelter. Because building our modern structures is inherently complex and dangerous, construction is rightly subject to ever stricter safety and environmental rules and regulations. At the same time, clients are demanding new materials and technologies and ever tighter completion schedules, raising performance expectations. Because the stakeholders in new construction range from the contracting client, to the local government and regulatory bodies, to a myriad of specialty subcontractors, to the surrounding community at large, protection of the assets, safety and well-being of all concerned requires coordination, cooperation and systematic attention to detail.
ISO ensures new construction quality, safety and performance, as well as regulatory compliance with a world-class methods and controls.
At TCI, we work shoulder-to-shoulder with all stakeholders throughout the design, build and hand-over phases. We serve as an impartial arbiter and employ standards to align the objectives of the many vested interests, from the property owner, to the general contractor, subcontractors, building supplies manufacturers, public authorities, asset managers, property managers, facility managers, tenants and surrounding community members.
We triangulate expertise in design review, inspection and testing to craft solutions tailored to our clients’ site specific needs. We combine in-depth knowledge of local regulations and practices and with our global experience and facilitate both international and national certification.
You can count on us to ensure regulatory compliance and quality of roofing, HVAC, electrical and plumbing systems, fire safety systems, elevators, pressure vessels, and curtain walls, as well as overall structural integrity. We also keep a keen eye on environmental and occupational safety.
Because we understand the ins and outs of construction regulation, look to us to be your outsource solution for permitting with local authorities. Moreover, we offer support in project management, mandatory and voluntary technical control, safety services, materials and product testing, green building services, technical due diligence, facility management supervision, overall performance optimization, and voluntary or mandatory inspections of buildings, including technical installations.
> Food + Agriculture
As the world integrates, global eating habits change and evolve. In addition, people everywhere are becoming increasingly aware of food safety. So, on the one hand, the global food and agricultural industries are expanding, while on the other hand, governments everywhere are writing ever stricter regulations. Industries along the food supply chain face the dual challenge of providing new food products in new ways delivered in more ways while maintaining ever higher standards in safety. Businesses in every link of the food supply chain in every market have developed various standards and control plans to ensure food safety. When consumers in Berlin or Beijing demand quinoa from Bolivia, international standards are that which assure this demand is met safely and efficiently.
Companies involved in production, packaging, handling, warehousing and transportation and sale of food and food products, and firms engaged in agricultural commodities, can choose to either operate within the confines of single market regulations, or open their global potential by meeting international standards. Within the domestic market, international standards can also be used to employ strict control plans, which safeguards your reputation and increases your marketplace value.
Food and agricultural products safety and quality assurance:
TCI is your comprehensive solution to provide testing, inspection and certification of your food or agricultural business.
Employing rigorous methodology, we work with industry to inspect and certify the quantity and quality of agricultural products. In addition, we carry out Verification of Conformity (VoC) certification on behalf of governments. We protect consumers through inspection and testing: we confirm that imported food and agricultural products meet agreed-upon national and international standards, including insecticides and herbicides use.
We cover food safety and quality testing against international standards. In doing so, we help firms along the food supply chain gain easy access to international markets, mitigate risk, and safeguard reputation. We specialize in supplier audits and analysis of raw materials, process quality assurance, quality control checks and final product analysis.
We are highly flexible and will adjust our service offerings depending on the market: The European Union, for example, has specific restrictions in the use of GMOs, more stringent regulations regarding residues of pesticides in meat and fish, and guidelines on traceability. In such instances, we will test for compliance with these market-specific regulations and offer specialized certification services.
> Information Technology
ISO standards help IT organizations knuckle down on security, privacy and information integrity. Information is the core of any organization's operation, however, as business intelligence becomes an organization's singular competitive advantage, it also becomes its single point of failure. In light of next generation cloud information and communication technology, such as Internet of Things and cloud technologies and the resulting value chain reassignment, organizations must be vigilant about the security of their systems and data, while still delivering excellent service.
Implementation of international quality management systems standards is an excellent way for IT organizations to tackle in a streamlined and consistent way security, system integrity and privacy challenges
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IT organizations can benefit from:
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ISO 27001 Information Security Management Systems: ISO 27001 establishes information security standards for data centers and other organizations. The latest 2013 revisions reflect the increased importance of cloud technologies and software-as-a-service. Controls and control objectives for risk management are at the heart of ISO 27001. These controls include all aspects of information technology interface, such as human resources policies to encryption standards. The standards reflect a set of best practices for information security management for the complete organization.
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ISO IEC 20000-1 Information Technology Service Management: ISO IEC 20000-1 are standards for maintaining security, delivering consistent service, and adopting new technologies.
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Both of these standards integrate seamlessly over the ISO 9001 Quality Management System standard to create an elegant and effective continuous improvement framework.
> Government + Public Organizations
For the people and by the people: Government stakeholders are everybody and everyone. Governments are entrusted with our security, public order and public welfare. A transparent and efficient government is the preeminent indicator of a functioning and productive society. All kinds of governments around the world, from small municipalities to large national agencies, count on ISO management system standards to reduce risk, protect citizens and deliver public services with efficiency and efficacy. While governments have fiduciary responsibilities, their mandate is not profit, but public wellbeing through, for example, safety, education, societal harmony, cultural enrichment, and so on. ISO management systems, therefore, are designed to be flexible to allow for different quality performance metrics.
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> Chemicals + Petrochemicals
Chemistry is a miracle of human ingenuity. Different molecular combinations improve so many aspects of our lives. Everything from medicine, to communications devices, to textiles, paints, toys, inks, auto parts, to adhesives, herbicides, insecticides, preservatives, papers, to detergents, health and beauty products and disinfectants are all thanks to the science of chemistry. Nonetheless, the hazardous nature of chemicals and petrochemicals makes risk management of production, storage and transportation of chemicals the top priority for anyone in this industry. Stringent adherence to regulations and standards ensure human health and safety, and protect the environment. Moreover, with so much at stake, everyone along the supply chain benefits from the highest standards of product quality control.
We at TCI understand the complex and treacherous chemicals and petrochemicals supply chains like the back of our hand. We offer services along the entire value chain and guide manufacturers, traders and producers in managing risk, controlling quality and protecting asset integrity.
We offer testing of the composition and quality of chemicals and petrochemicals through a network of top laboratories, and at client sites and sea ports. Doing so allows our clients to meet the required specifications for their products efficiently and accurately. Our certification programs in quality and environmental management are designed to go hand-in-hand with product testing to improve overall operations.
The value of our services during the construction phase and facility operation should not be underestimated: Focusing on anticipating, reducing and managing risk from right from the design stage means getting it right the first time, every time, and ensures greater long-term asset integrity. Upon facility start-up and operation, periodic inspections and non-destructive testing form the foundation of successful quality and safety management.
> Industrial + Manufacturing
ISO standards work especially well in industrial and manufacturing environments. Operational fluctuations caused by changing market demands make industrial environments inherently subject to change on a day-t0-day basis. While the dynamic nature of modern manufacturing requires efficiency to remain viable and profitable, flexible manufacturing models lead to confusion on the plant floor, exacerbating quality, safety and environmental concerns.
Decades of empirical analysis has shown a direct link between ISO auditing and certification and quantifiable improvements in quality, safety, environmental stewardship and customer satisfaction. Particularly within manufacturing environments, ISO management systems break down silos of organizational knowledge, thus ensuring longevity should individuals exit the organization. Regular internal audits allow key staff and management to take ownership of the process; impartial external auditing function to strengthen and support the process of continuous improvement.
> Power Generation
If you are reading this, somewhere two magnets are spinning and and electricity is being produced. Whether wind, water, solar, petroleum or nuclear, every source of power generation can benefit from ISO management system standard implementation. ISO looks at all stakeholders–power generators, transmission providers, exchange managers, customer or surrounding communities and neighbors–and develops ways to improve quality, safety and environmental impact.
> Marine, Maritime + Offshore
As markets continue to globalize, the maritime industry becomes ever more vital to the wellbeing of economies, as well as the quality of life billions of people. The maritime and offshore sector is the most treacherous, with thousands of mariners perishing at sea. A dive welder has a life expectancy of less than 40. Tankers transport propane, noxious chemicals and other dangerous materials, which are but a short chain reaction of carelessness and overlooked procedures from causing destruction and death. With perhaps the exception of the nuclear power industry, no other sector is as potentially harmful to the environment with a single incident as the maritime industry.
ISO provides a rigorous, consistent and international framework to improve safety and environmental stewardship, while allowing offshore and onshore resources to meet rising quality parameters.
> Supply Chain + Logistics
"When is a refrigerator not a refrigerator?"
A) When it is in Cincinnati, but it is wanted in Lexington.
B) When it is in Dubai at the time it is desired in Jeddah.
C) When it is in New Delhi, whereas the demand is in Chandigarh.
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The answer is all of the above and more. The above rhetorical was posed in the last century by an American executive and repeated by logistics managers the world over ever since. A product only provides value if it is in the right condition and in the right amount and occupies the space and time needed. While advances in tracking have greatly improved quality of delivery, they have been met with ever escalating market demands of increased speed, frequency and service quality, and, all expected at a lower cost. While technology has allowed efficiencies to be created, the cost of warehousing and transportation along the supply chain hovers stubbornly around a quarter of a good's total cost. Even slight improvements in efficiency here and there along the supply chain can result in serious bottom-line results.
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Implementation of ISO finds opportunities to achieve greater efficiencies while improving the customer experience. ISO allows for participation of all stakeholders up and down, left and right through the organization and back and forth in the supply chain for mutual benefit. ISO management system improve not only operational objectives, but employee engagement and work enjoyment as well. The value-adding of continuous improvement extends from the organizational level to the individual level to wherever the road leads.
> Retail + Consumer Goods
The variety and abundance of fast-moving and durable consumer goods is mind-boggling. The average person in a developed market enjoys a standard of living Louis XVI could not have imagined. And somehow consumers continue to walk out of a mall or log off online without finding just that one desired thing. Creating products that sell themselves and customers who accept them without expressing any dissatisfaction is, on the one hand, with advanced understanding of consumer behavior, within reach, and, on the other hand, with a hastily placed negative review by some influencer, just as quickly destroyed.
ISO provides tried and true methodologies to ensure that your retail environment responds to customer requirements all along the buying decision waterfall. Implementation of ISO management systems results in quantifiable positive bottomline effects in cost savings and improved sales quarter for quarter.
> Oil + Gas
Few industries encompass as much peril, profit and geopolitics as the petroleum industry. The oil molecule is so very versatile and can be formed into so many different substances, it seems a shame to burn it as fuel. And yet, few substances contain the same amount of energy needed to propel our cars across town, our airliners across oceans and rockets past the pull of Earth's gravity. While alternative fuel sources are replacing petrochemicals little by little, mankind remains highly dependent on oil and oil products to live our modern lives.
ISO management systems guide organizations throughout the petroleum industry to meet regulatory compliance, ensure worker safety, reduce environmental risk and improve product quality while lowering cost. ISO management systems use the knowledge and expertise of the entire industry and distills it into actionable methodologies. ISO management systems guide organizations to extract and process this precious resource responsibly and ethically.
> Aerospace
This is the dawn of the commercial space age. Space entrepreneurship will be economically feasible within this lifetime. Innovators in this sector are devising new ways to manufacture, research and travel. Microgravity promises a universe of innovation in, for example, medicine, genetic engineering and biochemistry. Private and government initiatives to bring our earthly ambitions to the heavens is a major economic driver in the world’s most forward thinking economies. Operating in the aerospace industry requires the highest caliber of safety and reliability. When traversing uncharted territory, it is vital to equip your team with the right tools to weather the pace of change. Standards are those tools. Quality Management Systems show you the proper way to use those tools. In the commercial airline industry, passenger safety can only be assured with a hand-in-hand approach to rigorous standards and an organizational culture dedicated to adhering to them. TCI has done this all over this world. We are here to guide your organization to safely, efficiently and productively to the next. At TCI, we live and breath risk prevention, safety compliance, and quality monitoring. We bring expertise and customized solutions in assessment, training, coaching and technical support.
> Automotive
The two trillion dollar automobile sector is one of the most complex, alluring and global of industries. Total industry size, including ancillary businesses, such as parts, service and so on, equals about four trillion dollars in revenue. More than 100 years old, the auto industry is still dominated by many of the first movers, for example, Daimler Benz and The Ford Company. Today, however, the automotive sector is facing new challenges of new paradigms. Many consumers seek the service of mobility instead of a physical car. Fewer cars are being purchased in developed markets as younger consumers choose ride sharing over ownership. Moreover, those consumers purchasing vehicles are turning more and more toward alternative drive train technologies.
Because of its massive size and age, the automobile industry has been slow to embrace change and unwelcoming of newcomers. Flat growth coupled with demand for advanced technologies, new environmental regulations and connectedness is placing great pressure on automakers and their suppliers to find efficiencies while meeting customer requirements. Automakers turn to ISO management system standards to guide them in improving quality, safety and environmental stewardship, all while keeping their eyes firmly on the road toward improved customer satisfaction.
> Electronics
Developing parallel to the software as a service revolution, is the innovation in electrical systems and electronics. These industries face a number of challenges preparing their products: Everything from handheld devices carried on the person, to new electric vehicle charging models, electrical technologies are facing a dual challenge of keeping pace with market innovation while conforming to the regulatory environment. Fitting innovation into the existing and evolving regulatory environment, while also meeting compliance on a global scale is our core competence. In doing so, we also optimize product development, assess suppliers and audit their facilities and operations, and monitor quality along the entire value chain. Moreover, every product is a service: A product is only as good as its availability, reliability and after-sales service. We guide an organization to ensure quality and compliance after sales and throughout the product life cycle. We are your trusted partner in establishing effective procedures and policies to maintain excellent customer relationships.Electrical products and electronics are subject to a myriad of different regulations throughout the world. Your success will depend on both regulatory, as well as performance metrics in order to meet compliance in different markets. We are your partner in providing know-how and experienced assistance in product testing, as well as evaluating electronics products against national and international safety and quality standards.We perform a vast array of analytical, EMC, radio, reliability, safety and energy consumption testing to meet local or global requirements. We provide rigorous comparison testing to aid buyer decision making. Our certification addresses the full scope of International (IECEE CB, IECEx), Regional (CE) and national (NRTL, TCB, GS, BG, NF) requirements. By accessing our international approvals teams, you will be able to access to worldwide markets in a timely and efficient manner, edging out your competition when rolling out new products and technologies.We are experienced in supporting a wide range of segments including, OEM and third-party automotive parts, building infrastructure, batteries, consumer appliances, consumer electronics, toys, industrial machinery, IT / telecoms, lighting, medical, microelectronics, office equipment, as well as renewable energies.
> Service Sector
Service industries, such as banking, hospitality, real estate, education, healthcare, computer services, recreation, entertainment, media and communications, make modern life possible. They also represent the lion’s share of economic activity in advanced markets. The service sector is at the heart of the knowledge economy and the catalyst for this era of unprecedented innovation and paradigm shifts. TCI is there to serve those industries, which serve us. We improve competitiveness by optimising management systems. We are your secret weapon in attracting top talent by exhibiting excellence in HR. And we raise your social credibility and improve your brand standing by guiding you to proactively meet your environmental responsibilities.
Operating from multiple locations, often in many different places around the globe subject to a myriad of site specific rules, service industry players need to comply with regulations covering buildings, equipment and installations.
Optimizing your management systems through standardization makes your organization efficient, productive, flexible and ready for whatever the future might bring.
Accredited by over 55 leading standards bodies, including ISO and OHSAS, TCI is a global leader in certification.
We are your full-service, one-stop shop: The world’s largest companies turn to TCI to achieve multiple certifications on a global scale. Being ISO 9001 certified means your organization has That ultimately leads to sustained customer satisfaction and ISO 14001, the globally recognized standards in quality and environmental management, are among . We also offer sector-specific solutions and verification of sustainability practices and reports.
We also provides service companies with a range of inspection services to ensure clients’ buildings and equipment are safe, energy efficient and compliant. Designed to ensure business continuity, they include inspections of elevators, electrical systems and fire safety systems. We also support companies’ occupational health and safety performance, via analysis of air and water quality.
> Mining
Most manufactured items we hold in our hands are at least in part an amazing amalgamation dozens of elements and substances pulled and scraped from the earth. From the Bronze Age to the Silicon Age, mankind experiences important societal and cultural leaps with each mastery of natural materials and their different chemical and structural properties. The extraction of these substances is inherently complex, dangerous and impactful on the environment.
Implementation of ISO standards form a framework to guide mining operations toward efficiency in production, while incrementally making strides in improved safety and environmental stewardship.